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RSM Consulting is seeking a Director to serve as Business Transformation Lead on large, integrated Intelligent Finance transformations. Our Intelligent Finance portfolio helps clients build the intelligent foundation and activate AI for Finance at scale - spanning ERP Modernization, Finance Operating Model Transformations, Finance Data & Analytics Modernization and AI Readiness, AI Enablement & Agentic Automation for the Office of Finance as well as Finance Service Delivery Transformations - including centralization, Finance Shared Services and Global Finance Service Delivery.
Responsibilities Operating Model and Process Ownership Own the design and operationalization of the future-state operating model for the Finance and Operations functions - finance, supply chain, service, IT, and the shared data and reporting layer that the modernized core creates.
Lead end-to-end business capability and process design across core cycles affected by ERP, Finance point solutions, cloud, data, and AI enablement work, and define how those processes operate in a modernized,



increasingly automated workplace.
Define the organization, role, skill, decision-rights, and control implications of a modern core and an agentic operating environment - including which decisions become automated, which remain human, and how exceptions are handled and governed.
Establish how data ownership, stewardship, and definitional consistency are carried by the business after the build team leaves.
Maintain traceability from the client's business case through operating-model changes, process changes, backlog priorities, adoption outcomes, and value delivered.
Human-Centered Design Own Human-Centered Design as a funded, staffed, and measured workstream from mobilization - not a go-live activity.
Start from user jobs-to-be-done for Finance, rather than screens; ensure personas and journey maps for finance, operations, and service users drive requirements before build.
Prototype and test with real users ahead of build, and use "art-of-the-possible" demonstrations of modern and AI-enabled capability to build executive and user confidence early.
Ensure HCD findings materially shape scope - including where an AI or automation use case is not yet appropriate for the client's data maturity or risk tolerance.




Organizational Change Management and Adoption Own OCM as a funded, measured workstream: leader alignment and visible sponsorship from day one, stakeholder analysis, communications, resistance management, role-based training, and readiness scoring.
Baseline adoption targets and tie them explicitly to benefits realization - system usage, process compliance, automation acceptance rates, exception volumes, and reporting adoption.
Lead the business through the behavioral shift that modernization demands: fewer manual reconciliations, more trust in a single data source, and confident supervision of automated and agent-assisted work.
Backlog, Value Mapping and Delivery Cadence Lead weekly backlog refinement and own product backlog integrity and value mapping - from business drivers through requirements, capabilities, features, adoption outcomes, and measurable advantages.
Participate in each sprint's feature review and system demonstration alongside the client Product Owner and the Platform & Delivery Lead, assessing whether what was built changes how the business actually works.
Participate in increment planning and Inspect & Adapt retrospectives, testing outcomes against the client's original drivers.
Ensure outcome milestones are tracked alongside technical and delivery milestones.
Transformation Leadership and Client Confidence Serve as the bridge between technical delivery and executive confidence, presenting evidence of business chan

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📌 Director, Intelligent Enterprise Transformation Leader - Finance (Ontario)
🏢 RSM
📍 Ontario