Xsolla seeks a Technical Service Operations Lead to coordinate incident response and drive continuous improvement within the Global Technical Operations team. You will oversee incident communications, PIRs, and trend analysis to improve platform reliability for high-transaction games and commerce.
The role requires solid ITIL knowledge, deep observability expertise, and excellent communication with executives and partners.
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📌 Incident Command Lead, Technical Operations & Reliability (British Columbia)
🏢 Xsolla
📍 British Columbia
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