Join Desjardins as a Full-Time Technical and Operations Support Agent. This role focuses on managing IT systems and enhancing operational processes within the caisse setting.
In this on-site position, you will administer the MIC platform, perform network activities, and manage technological equipment. With your expertise, you will respond to user inquiries, analyze needs, and implement desktop system upgrades to improve efficiency and security at Desjardins.
Key Responsibilities:
• Administer MIC platform activities and perform server maintenance
• Configure user accounts and manage passwords
• Maintain and repair systems and technological equipment
• Oversee application licensing and updates
• Ensure compliance with security standards and policies
Requirements:
• Attestation of Collegial Studies required
• Minimum of two years of relevant experience
• Proficient in French for communication
• Action-oriented with a customer-focused mindset
• Commitment to equity and diversity in the workplace
Bring your technical expertise and operational skills to support Desjardins’ mission in providing excellence and security in financial services.
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📌 Full-Time Technical Support Agent Position (Quebec City)
🏢 Desjardins Group
📍 Quebec City