Insight Global is looking for an excellent Customer Service Representative for the world's largest industrial auctioneering company and trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. The Customer Service Representative plays such a meaningful role in the operation of the branch and service center. The Customer Service Representative will be providing outstanding customer experience both in person and through various communication channels to help the organization focus on business and branch growth.

Responsibilities include:

Provide a variety of customer support services through the mail, telephone, and direct personal contact at the office

Process orders and assignments and enter data into the internal computer systems

Reference pricing and delivery information

Respond to customer questions, inquiries, and requests





Set up recent and maintain existing records

Perform word processing assignments, filing, and related clerical duties

Process paperwork in preparation for auction day, securing necessary approvals.

Required Skills and Experience

Previous work experience involving direct, in-person contact with customers

Experience with computers, excellent data entry and keyboarding skills

Commitment to providing exceptional customer service

Ability to work well and maintain a positive attitude in high-pressure situations

Ability to work well as part of a team and contribute wherever needed

Bilingual in French and English an asset

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📌 Customer Service Representative (Ontario)
🏢 Insight Global
📍 Ontario