Elevate your career with Brandt Tractor as a Service Writer in Laval. Drive customer satisfaction by assisting with service reports and managing work orders efficiently.

Brandt Tractor Ltd is hiring a full-time Service Writer for the Laval Construction and Forestry location. This role focuses on ensuring accurate record-keeping and timely communication with customers about service progress. Your commitment to quality customer service will play a crucial part in optimizing our service department's operations.

Key Responsibilities:
• Field internal and external customer inquiries promptly
• Provide timely updates to customers on service status
• Open and track work orders under supervision
• Close work orders accurately for efficient billing
• Maintain an organized Service Department filing system

Requirements:
• Knowledge of office procedures is essential
• Basic accounting knowledge is an advantage
• Microsoft Office proficiency required
• Robust customer service focus and multitasking abilities
• Understanding of mechanical terminology is a plus

Join Brandt Tractor and contribute to a culture of excellence and customer dedication.
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📌 Service Writer at Brandt Tractor (Quebec City)
🏢 Brandt
📍 Quebec City