Inside Sales Representative (British Columbia)

Inside Sales Representative (British Columbia)

17 Oct
|
RMC Group of Companies
|
British Columbia

17 Oct

RMC Group of Companies

British Columbia

Inside Sales Representative
Conuvo Construction Materials
About Us
RMC Group of Companies is family owned and has been supplying concrete and related services since 1994. RMC Group of Companies is locally owned and operated and is one of Western Canada’s largest independent concrete providers. Since 1994, RMC Group of Companies has expanded the business to more than ten operating entities to provide a one stop shop for all our customer’s concrete needs. With such rapid expansion, there is ample opportunity for growth and development for employees. We treat our employees like family and look for the very best. Come be a part of our growing team!

What Conuvo Offers

Competitive wages and vacation time

Full scope advantages package (health, dental, life, disability, etc.)

Employee assistance programs

Employee perks and discounts

Employee referral bonus

Opportunities for training and professional development

Team lunches and events

Overview
We are looking for an Inside Sales Representative to handle inbound customercalls, assist customers with the creation and fulfillment of orders and quotations, andprovide general sales support from our Port Coquitlam, BC Office. This role requires strong product knowledge, attention to detail, and the ability to manage multiple priorities in a fast-paced construction supply environment.

Responsibilities

Answer incoming phone calls from customers and vendors

Maintain good customer relations and ensuring a high degree of customer service

Greet walk-in customers and maintain merchandising in the product showroom

Respond to inquiries for product pricing and provide quotations to customers

Work with our procurement and outside sales staff to price products competitively, providing customer feedback to the operations team





Provide timely responses to questions/concerns regarding product timelines

Coordinate inventory levels in showroom and aid in merchandizing/displays of product

Perform office administrative duties including scanning, filing, organizing, and cleanup

Aid with the procurement of materials from vendors

Develop in depth product knowledge, including product applications and product substitutions

Participate in the branch safety program

Other duties as assigned

Qualifications

Previous customer service experience, preferably with direct experience in the

construction materials industry

Understanding of common pricing tactics and strategies

Valid driver’s license, reliable transportation and clean drivers abstract

Strong computer skills, including Microsoft Outlook and Microsoft Office

Key Attributes

Excellent verbal and interpersonal skills both in-person and on the phone

Ability to work and prioritize tasks in a fast paced and dynamic environment

Problem solving skills and a high level of accuracy and attention to detail

Proven customer service and upselling skills

Ability to work independently and as part of a team

Hours of Work
This is a full time, permanent postion. Branch operating hours are 8:00AM - 4:30PM, Monday to Friday. Hours may be adjusted forseasonality based on the needs of the business.

Work Environment
This is primarily an in-office position, however, accessing the warehouse may be required. PPE is required while in the warehouse, including CSA certified steel-toed boots.

RMC Group of Companies is an Equal Opportunity Employer and operates withoutdiscriminating on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, mental or physical disability or pardoned criminal conviction.

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📌 Inside Sales Representative (British Columbia)
🏢 RMC Group of Companies
📍 British Columbia

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