SaskPower is seeking a dedicated Customer Service Representative to enhance our internal and external customer support. This full-time position will have you handling inquiries, complaints, and account requests daily.
As a key member of our team, you'll act as the primary contact for customer interaction. This permanent role requires addressing billing inquiries, concerns, and outage notifications while maintaining a high standard of service. Your ability to navigate corporate systems and policies is essential for success.
Key Responsibilities:
• Provide responsive service for customer inquiries and complaints
• Investigate and address outages or billing issues promptly
• Process payments, issue refunds, and prepare invoices
• Maintain files and oversee incoming and outgoing communications
• Support training development and continuous improvement efforts
Requirements:
• Bachelor’s Degree or relevant certification in Business Administration
• Minimum of two years in customer service or administration
• Proficiency in Microsoft Office Suite and other corporate software
• Solid attention to detail and accuracy
• Ability to work both independently and as part of a team
Become an integral member of SaskPower, delivering exceptional customer service and support.
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📌 Customer Service Representative SaskPower (Saskatchewan)
🏢 SaskPower
📍 Saskatchewan
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