Join Insight Global as a Call Centre Representative, delivering exceptional customer service at a leading insurance company. Manage calls and oversee vehicle coordination while processing files accurately.

This role emphasizes your strong communication and organizational skills. As part of a collaborative team, you will efficiently handle inbound and outbound calls, coordinate vehicle pickups, and ensure exact processing of information. With an emphasis on excellent time management, your ability to work independently will contribute to departmental success.

Key Responsibilities:
• Manage inbound and outbound calls professionally
• Coordinate vehicle pickups with authorization
• Input detailed information into call logs
• Follow up on outstanding tasks and deadlines
• Maintain timely email communication with customers

Requirements:
• 1+ year of Call Centre experience required
• Proficiency in Microsoft Office, particularly Excel
• Strong organizational and time management skills
• Clear communication ability with customers
• High School Diploma or equivalent

Leverage your customer care and organizational skills as a vital part of the Insight Global team.
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📌 Customer-Focused Call Centre Representative (Ontario)
🏢 Insight Global
📍 Ontario