Lead customer service and store operations as a Front Store Supervisor at Shoppers Drug Mart. Drive excellence in merchandising, employee training, and loss prevention while keeping customer satisfaction at the core.
As a Front Store Supervisor, you will manage customer service functions and oversee cashiers within a locally owned and operated store. Your responsibilities include training staff, ensuring compliance with policies, and maintaining an organized shopping environment. You'll also be the key point for resolving customer inquiries and issues, promoting a positive store image.
Key Responsibilities:
• Train cashiers and merchandising staff in job functions
• Manage cash office inventory and implement loss prevention standards
• Resolve customer inquiries and promote the CSI Survey
• Ensure shelves are clean, organized, and properly merchandised
• Maintain overall store image and comply with health standards
Requirements:
• Strong decision-making and problem-solving skills
• Computer literate with productive time management
• Knowledge of products and supplies
• Organized and independent in store operations
• Experience in customer service and staff supervision
Elevate customer satisfaction and operational efficiency while managing store staff and ensuring compliance at Shoppers Drug Mart.
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📌 Front Store Supervisor at Shoppers Drug Mart (Alberta)
🏢 Shoppers Drug Mart
📍 Alberta
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