REPORTS TO: AQUATICS COODINATOR/RECREATION MANAGER
SUPERVISES: NONE
SUMMARY: Reporting to the Recreation Manager and the Aquatics Coordinator, the Front Desk/Cashier is responsible for the skilled operation of the reception area of the Multi-Purpose Facility. This person will accept admissions, maintain security of the public foyer areas, and ensure a high level of customer service.
MAJOR RESPONSIBILITIES
Respondtopublicinquiries
Provideinformationregardingfacilityprogramsandservices
Answer telephoneandserveasreceptionformulti-purposefacility Includingrecreationoffice
Pool

Receiveand record cash for admissions,rentals,programsessions and resale items inaccordancewith policy and procedure
Cashoutatendofshift Preparecashsheets
Reportanycashorinventorydiscrepanciestopoolclerkimmediately

Maintainbookingregistrationandrentalsystems Accept bookings and registrations and advise senior guard and aquatic coordinator

maintain security of foyer area and control access to change rooms and washrooms Report any disturbances or loitering concerns to senior guard, aquatic coordinator or police

Notify patronsregardingexpiring passes, upcomingprogramsand rentals Calland/orleavemessagesoutstandingfromdayshift

Maintain"goodsforresale"system




Ensureproperitemsarebeingsoldinperfectmind
Recordincident,accident,andinjuryreports
Maintaincleanlinessofworkareaandspecifiedareasoffacility
Setupmeetingroomsforrentalsandcleanupafterward
Monitorandcleanpublicwashroomsandfoyerareaduringshift
Provide custodial services of sweeping,wiping down surfaces, removal of garbage, cleaning window/door glass as scheduled
Checkfrontwalksforsafetyandtidiness
Vacuumruginofficeareasasscheduled
Advisesupervisorofsuppliesneeded
Refertofrontdeskmaintenancesheetsschedule
Followfrontdeskmaintenancesheetschedule
Adviseaquaticcoordinatoroffacilitymaintenancerequired
Maintain and keep current filing systemfor forms,logs, correspondence and reports
Ensureallfilesarebeingfiledinoneplaceandkeptorganized
Providerecommendations to supervisorregardingcash handling, inventory,invoicing,andbookingpoliciesandprocedures
Befamiliarwithandadheretoallpoliciesandprocedures
Attendmeetingsandtrainingasrequired
Assistwithemergencyresponseproceduresasrequired
Work togetherwith allstaffina teameffort,stressingcooperation and communication
Assistwithemergentorunforeseendutiesasrequired.

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📌 Front Desk Staff (Alberta)
🏢 Town of Pincher Creek
📍 Alberta