Lead courier operations at FedEx to ensure efficient daily activities and effective team management. This position requires solid communication skills, mentoring abilities, and a customer-focused approach.

As a Courier Team Lead, you will oversee sorting and delivery operations while modeling best practices for hourly employees. With a minimum of two years of courier experience, you will guide team members in conflict resolution and enhance overall service quality. Your role is essential in maintaining high standards and accountability in daily operations.

Key Responsibilities:
• Oversee sorting, delivery, and pickup activities
• Mentor and train hourly team members effectively
• Foster strong communication and conflict resolution skills
• Implement best practices to enhance operational efficiency
• Ensure compliance with training and safety protocols

Requirements:
• High school diploma or equivalent
• Minimum 2 years of courier experience
• Valid driver’s license with a good driving record
• Ability to lift up to 70 lbs
• Strong organizational and problem-solving skills

Drive operational excellence and lead a team dedicated to exceptional service at FedEx.
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📌 Courier Team Lead at FedEx (Quebec City)
🏢 FedEx
📍 Quebec City