The Salvation Army is seeking an ITSM Analyst to ensure effective delivery of IT Service Management processes, with a robust focus on incident and change management. You will collaborate with IT teams to improve service quality and support mission-critical operations across the organization.You will monitor performance, maintain governance documentation, and contribute to continual service improvements while supporting release and configuration management with a customer-focused approach and
📌 Itsm Analyst: Incident & Change Optimizer (Ottawa)
🏢 TSA The Salvation Army TSA
📍 Ottawa
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