True North Cannabis' sales associate role is to help all guests - novice and veteran - navigate the wide world of recreational cannabis and vape. As a sales associate you are passionate and stays up on industry news. You will include True North's element of culture and passion in your interactions with guests which creates a rich and meaningful experience. Sales associates are required to stay informed about latest products as well as the legal system's requirements. Sales associates will provide guidance and educate customers about cannabis and vape products, so all True North's guests will have a safe and enjoyable experience.About the RoleThis dynamic role supports both vape/tobacco and cannabis retail operations, while also fulfilling responsibilities during keyholder shifts. The ideal candidate brings energy, integrity, and a passion for delivering exceptional customer experiences while adhering to provincial regulations and store policies.KEY RESPONSIBILITIES:Welcome and assist all customers with professionalism and warmthProvide accurate, helpful product knowledge for both vape/tobacco and cannabis offeringsEnsure a high level of customer engagement, suggestive selling, and product educationDemonstrate that guest service is the top priority by responding with urgency and courtesyConfidently upsell and cross-sell products to achieve personal and store sales goalsWork collaboratively with the management and sales team to maximize revenueHandle customer feedback or concerns in a professional, service-oriented mannerStore Operations & ComplianceEnsure proper age verification (19+)



for all customers in accordance with AGCO and Smoke-Free Ontario Act regulationsFollow all compliance procedures for cannabis and tobacco product handling, display, and salesMaintain store cleanliness and participate in daily cleaning, restocking, and general upkeepSupport with inventory control, including receiving shipments, organizing stock, and rotating productParticipate in store events, safety inspections, and internal auditsKeyholder Duties (as assigned)Open and close the store in accordance with security and operational proceduresPerform end-of-day cash reconciliation and reportingLead the sales floor in the absence of a manager and delegate tasks appropriatelyEnsure adherence to all store policies and safety protocols during your shiftAct as a point of contact for staff and customers during keyholder shiftQualifications:Must be 19 years of age or olderValid CannSell Certification required (must be provided prior to start date)1+ years of retail or customer service experience, preferably in a regulated industryExperience handling cash and operating a POS systemPrevious keyholder or leadership experience is an assetStrong communication, organization, and problem-solving skillsReliable, responsible,



and able to work independently or as part of a teamOpen to feedback and committed to continuous improvementPhysical Requirements:Ability to stand for 8-10 hours per shift on tiled surfacesFrequent reaching, bending, and lifting boxes of stock (up to 40 lbs)Comfortable working in a fast-paced, regulated retail environmentWhy Work With Us?Be part of a leading company in Ontario's cannabis and vape retail industryEmployee discounts, training, and internal advancement opportunitiesInclusive, team-focused environment with a growth mindsetPlay a key role in shaping the customer experience and daily operationsTrue North Cannabis Co. and associated companies are proud to be an equal opportunity employer. We are committed to building a diverse and inclusive workplace.Health Benefits ( full time employees, co-pay)Our operating hours are 7 days a week and may range from 9am to 8:30pmPart-time hours range : 0 - 31 hours per weekFull- time hours range : 32-44 hours per weekJob Types: Full-time, Part-time, PermanentTrue North Cannabis is proud to be an Equal Prospect Employer. We are committed to employment equity and encourage all qualified individuals, including women, persons with disabilities, visible minorities, and Aboriginal Peoples to apply for our career opportunities. Please notify us as soon as possible should you require any assistance during the recruitment process. We thank all applicants for their interest in working for True North Cannabis. Only those who are selected for an interview will be contact.

📌 Sales Associate (Vape / Budtender) (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 True North Cannabis Co. & Associated Companies
📍 Riviere-des-Prairies—Pointe-aux-Trembles