Customer Service and Leasing Coordinator Every day, our passionate team makes a difference for our tenants. A human-centered approach is at the heart of our company philosophy. Furthermore, COGIR Real Estate's success is based on strong teamwork between the various departments and on all the people who have joined the company over the past 25 years.
Job Status : Permanent: Full Time
Job Schedule : Day time
Purpose of the position At Cogir Real Estate, people are at the heart of our philosophy, both for our team and for our clients. We are looking for a Customer Service and Leasing Coordinator for our building located in downtown Montreal.
Specifically, your daily life with us will look like :
Analyze client needs
Greet visitors
Provide a high level of customer service
Rent out vacant apartments in the building
Greet clients and take them on a tour of the site
Follow up with clients
Assist your immediate superior and other team members with their daily tasks and administrative duties
Analyze the clients needs in relation to the available properties
Ensure customer satisfaction objectives are met
Ensure that partner files are compliant with coporate standards
Monitor the integration of a new resident
Distribute monthly financial results to the owners
Promote activities to the residents
Make appointments
Manage customer inquiries
Maintain the residence directory
Update different administrative forms and documents
Maintain the different registers
Participate in special projects when assigned to you




Organize and coordinate the CMS's activities
Prepare information packets for customers
Recommend appropriate domiciles to clients based on their needs
Writing letters/documents and performing other clerical tasks
Interact with your colleagues in response to client requests
The ideal person has : Enjoy contact with people
Ability to develop relationships
A customer-focused approach
Proven ability to sell
Good judgment and priority management
Good analytical skills, good judgment
Focused on teamwork and collaboration
Excellent written and verbal communication skills
Team spirit
Required qualifications : Ease in the use of computer tools
Bilingualism both oral and written
Good sense of interpersonal communication
Valuable team player
A good working knowledge of Microsoft Word, Excel and Outlook (an asset)
A good working knowledge of French and English, both oral and written
A working knowledge of the software systems, Hopem and Quickbooks (an asset)
A working knowledge of real estate (an asset)
What will you be offered: To be discussed
Group insurance
Floating days off
Social leave
Vacation
Free coffee, tea and herbal tea
Challenging opportunities, up to your ambitions!
Schedule adapted to your needs and operations (flexible)
Recognition program
A welcoming and tight-knit team!
COGIR Real Estate promotes access to equality in employment.Thank you for your interest in COGIR Real Estate, candidates selected for an interview will be contacted as soon as possible.

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📌 Customer Service and Leasing Coordinator (Quebec City)
🏢 Cogir Real Estate
📍 Quebec City