Mechanical Service Coordinator | Monday-Friday | Full-Time | Benefits & RRSP Matching

Do you have experience coordinating technicians, managing service schedules, and keeping mechanical service operations running smoothly? Are you comfortable balancing customer needs, urgent service calls, inspections, and changing priorities in a fast-paced technical environment? If so, we'd love to hear from you.

Our client is a well-established Atlantic Canadian company that supports businesses throughout the region with specialized equipment services, inspections, installations, and maintenance solutions. Known for their commitment to customer service, safety, and quality workmanship, they have built a strong reputation and a loyal customer base over many years. Just as importantly, they are known for their supportive team environment, collaborative culture, and commitment to employee success. This is an excellent opportunity to join a growing organization where your contributions are valued and your professional development is encouraged.

Important Experience Requirement
This role requires previous experience coordinating service, maintenance, repairs, inspections, or field technicians within a mechanical, automotive, industrial, construction, elevator, heavy equipment, HVAC, or similar technical service environment. Applicants without experience supporting skilled trades, technicians, mechanical service operations, or maintenance programs are unlikely to be considered.

What You'll Be Doing
As the Service Coordinator,



you will play a key role in ensuring customers receive exceptional service while supporting the day-to-day coordination of field operations. Key responsibilities include:

Coordinating service, inspection, and installation schedules

Responding to customer inquiries and service requests

Dispatching technicians and prioritizing service calls

Managing inspection records and coordinating follow-up work

Preparing quotes and supporting customer follow-up activitiesAssisting with parts orders, inventory coordination, and shipping

Supporting sales and installation scheduling activities

Collaborating closely with technicians, customers, and internal team members

Identifying opportunities to improve processes and operational efficiency

Maintaining accurate records and administrative documentation

What We're Looking For
This position is ideal for someone who has worked in a service-driven mechanical or industrial environment and enjoys being the hub that connects customers, technicians, schedules, and solutions. Whether your background is automotive service, HVAC, industrial equipment, elevator service, manufacturing operations, or a similar field, you'll bring an understanding of the urgency, organization,



and communication required to keep service operations running smoothly.

Successful candidates will bring:

2+ years experience supporting field service technicians in industries such as automotive, heavy equipment, HVAC, elevator systems, industrial equipment, manufacturing, construction, facilities maintenance, or related sectors

A strong understanding of how service and maintenance operations function, including scheduling, dispatching, quoting, work orders, and customer follow-up

The ability to communicate effectively with both customers and skilled tradespeople

Strong organizational skills with the ability to balance multiple priorities in a quick-paced environment

Experience coordinating service calls, inspections, installations, maintenance programs, or repair work

Excellent problem-solving skills and the ability to think proactively when schedules or priorities change

Strong computer skills and experience using scheduling, dispatching, ERP, CRM, or service management software

Why Join This Team?

Monday to Friday schedule

Competitive compensation based on experience

Comprehensive benefits package

Paid vacation

RRSP matching program

Supportive and collaborative team culture

Stable, growing company with long-term career opportunities

Opportunity to make a meaningful impact in a key operational role

Benefits:

Dental care

Extended health care

Life insurance

Paid time off

RRSP match

Vision care

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📌 Mechanical Service Coordinator (Nova Scotia)
🏢 uptreeHR
📍 Nova Scotia