Business Analyst/Junior Scrum Master Location: Toronto, ON
Onsite Flexibility Hybrid — 4 anchor days on site
Contract Details Position Type: Contract
Contract Duration: 12 months (with potential for extension and conversion based on performance and business needs)
Pay Rate: C$48.00–C$58.00 / Hour (CAD)
Shift / Schedule: Monday–Friday, 9:00 AM – 5:00 PM, 37.50 hours per week
Travel Requirements: Not required
Job Summary Responsible for ensuring that a development team (pod) is creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, and continuously assessing customer feedback. Additional responsibilities include considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributing to a positive work environment, and ensuring that work embodies the Agile principles of transparency, collaboration, and engagement.
Key Responsibilities CUSTOMER
Partner with management to support the delivery of a product vision
In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value
Continuously align with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence
Review performance analytics; recommend and champion strategies to enhance the customer or end user product experience
Participate in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate
Proactively engage established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes
Create a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized
Provide user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria
Manage delivery initiatives and oversee development team (pod) backlogs
Proactively raise issues that impede the efficient delivery of customer-focused increments
Responsible for defect management and prioritization
SHAREHOLDER
Adhere to enterprise frameworks or methodologies that relate to activities for own business area / journey
Ensure on-going strategic alignment with senior management, providing feedback as appropriate
Consider development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing priorities
Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate)
Lead the submission and discussion on the Quarterly Business Review, with respect to their product




Proactively manage business stakeholders to obtain inputs needed for product development in a timely manner
Monitor the regulatory environment and partner with the senior management to consider changes to product strategy as needed
Actively coordinate and engage in risk, quality and/or business testing management
Empowered to make product delivery decisions, escalating to senior management as appropriate
Actively communicate to business, technology and senior management regarding product changes and backlog priorities
Single point of escalation for development team, providing guidance and decisioning as needed
Work cohesively with peers to reinforce Agile processes
Compile performance metrics and share with relevant stakeholders
Define the OKRs in partnership with numerous stakeholders across the organization
Protect the interests of the organization — identify and manage risks, and
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
EMPLOYEE / TEAM
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interest
Provide thought leadership and / or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends / developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
BREADTH & DEPTH
Key subject matter expert professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
Accountable for specialized product development support based on sound product expertise and knowledge of Agile/Scrum processes, roles and practices
Integrate knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations
Interpret internal/external business challenges and the industry environment,



recommends course of action and best practices to improve products, processes or services
Lead and integrate cross-function understanding within their own field of specialty, and / or projects with significant resource requirements, risk and / or complexity
Solve or may lead others to solve complex problems; leads efforts or partners with others to develop current solutions
Use sophisticated analytical thought to exercise judgement and identify solutions
Impact the achievement of sub-function or business line objectives within the area they are accountable for
Communicate difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
Work autonomously as the lead and guide others within area of expertise
Typically reports into a Product Group Owner
Required Skills 5–7 years of experience in banking / financial services
Prior experience using Scrum/Kanban project management frameworks: 5–7 years
JIRA and Confluence : 5–7 years of experience
Strong communication skills — communicating with stakeholders at all levels
Strong organizational skills
Leadership mindset — leading the pod
Preferred Skills Understanding of Architectural Design
Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset
Education Requirements Undergraduate degree in Business or a related field
Required Experience 5–7 years of overall professional experience
5–7 years of experience in banking / financial services
5–7 years of experience using Scrum/Kanban project management frameworks
5–7 years of experience with JIRA and Confluence
Work Environment / Physical Requirements Approximately 3 hours per day spent in meetings
Interaction with both internal and external stakeholders
Contractor will have access to customer data
Training period: 2–3 weeks
Important Notes Interview process: 1–2 rounds of interviews; panel interview if only one round — virtual, camera on (30–45 minutes)
Candidates with a pattern of short-term contracts or job hopping will be disqualified from consideration
About the Client This client is a leading financial services institution operating across Canada and internationally, with a large and collaborative technology and product delivery organization. The firm employs thousands of professionals spanning business analysis, Agile delivery, software development, risk and compliance, and product management roles, all working within a fast-paced, team-oriented culture that emphasizes innovation and continuous improvement.
About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number: 26-16285 Industry: Operations & Management
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📌 Business Analyst / Junior Scrum Master (Ontario)
🏢 Global-Technical-Talent-1
📍 Ontario