Drive operational excellence in mortgage renewals at Manulife as a Mortgage Loyalty Administrative Coordinator. Support client servicing with precise documentation and seamless communication in a hybrid work model.
In this crucial role, you will provide comprehensive administrative support to the Mortgage Loyalty team. Your responsibilities include processing requests, maintaining records, and coordinating follow-ups to ensure a smooth client experience. Collaborate with specialists to address any issues while adhering to established procedures and standards.
Key Responsibilities:
• Process mortgage renewal requests and servicing activities
• Review and ensure accuracy in client files
• Update systems with timely and explicit documentation
• Prepare and distribute relevant correspondence
• Monitor workflows and prioritize time-sensitive items
Requirements:
• College diploma or equivalent experience
• Previous administration or customer service experience
• Strong organizational skills and attention to detail
• Bilingual in English and French
• Ability to manage multiple tasks in a service-driven environment
Elevate your administrative career by enhancing client experiences and streamlining processes in the mortgage sector at Manulife.
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