Elevate your career as a Production Support Engineer in Toronto, ON, providing vital support for Global Investment Banking applications. This contract role requires four days onsite each week, emphasizing stability and effective release management.

In this essential position, you will ensure seamless operations for Client Technology and Investment Banking platforms. Required skills include L2/L3 production support, scripting in Python, and a solid understanding of ITIL processes. You'll also collaborate with various teams to enhance system reliability and assist in proactive monitoring initiatives.

Key Responsibilities:
• Deliver L2/L3 production support for front office users
• Oversee incident, problem, and change management processes
• Manage releases, bug fixes, and technical enhancements




• Improve system reliability through automation and monitoring
• Perform capacity planning and disaster recovery coordination

Requirements:
• 7 to 12 years in Application/Production Support
• Expertise in Investment Banking platforms preferred
• Strong analytical and stakeholder management skills
• Proficient in Linux/Windows and SQL databases
• Bachelor’s degree in Computer Science or equivalent

Bring your expertise in production support and automation to a rewarding contract role that ensures optimal function in high-stakes environments.
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📌 Production Support Engineer in Toronto (Ontario)
🏢 Aarorn Technologies
📍 Ontario