Business Strategic Insights – Retail Deposits Lead
Reporting to the AVP, Head of Portfolio Data & Analytics, the role of Business Strategic Insights [Retail Deposit] Lead will support aspects of Manulife Bank’s Deposit product success including strategic positioning, system enhancements, sales generation and retention improvement. This role will work closely with the Sales and Product teams, Treasury, as well as other supporting organizations. The candidate will leverage best practices in business analysis, strategic consulting and reporting working within the Data & Analytics team. The ideal candidate will have a strong background in business knowledge, mathematics, and banking.

Position Responsibilities:

Individual Responsibilities

Develop and maintain analytical frameworks to assess deposit portfolio performance, including balance trends, rate sensitivity, product mix, and customer segmentation (40%)

Produce independent strategic analyses and business cases to support deposit growth initiatives, new product opportunities, and competitive positioning (20%)

Translate complex data into clear, decision-ready insights and executive-level presentations for senior leadership and business stakeholders (20%)

Monitor macroeconomic conditions, interest rate movements, and competitive landscape to proactively identify risks and opportunities for the deposit business (10%)

Partnership with the reporting and analytics team on design and maintenance of deposit performance dashboards and reporting tools, ensuring timeliness and relevance (5%)

Independently scope and execute strategic projects from problem definition through to recommendation and implementation support (5%)

Maintain a robust understanding of relevant regulatory requirements (e.g. OSFI liquidity guidelines, FCAC framework) and ensure analyses reflect compliance considerations

Shared Responsibilities

Collaborate with Finance, Treasury, and Product teams to align deposit strategy with funding targets, balance sheet objectives, and profitability goals

Partner with Marketing and Digital Delivery teams to support campaign planning, channel optimization, and customer experience improvements tied to deposit growth

Contribute to the annual strategic planning and budgeting process by providing analytical input and scenario modelling in coordination with business unit leaders

Work jointly with Risk and Compliance to assess product or pricing changes against regulatory and risk appetite constraints

Support cross-functional working groups and initiatives where deposit strategy intersects with broader retail banking priorities

Participate in knowledge sharing and peer review of analyses across the strategy and analytics team to maintain quality and consistency of insights

Required Qualifications:

Post-secondary education in Business, Economics, or Mathematics

Prior experience in Business Analysis, Change Management,



or Strategy consulting

Demonstrated ability to communicate complex problems in a clear and concise manner to senior colleagues

3-5 years experience as a Business Analyst in a previous role

Strong Excel or PowerBI Skills (VLOOKUP, Pivot Tables, etc.)

Advanced Analytics & Financial Acumen – strong quantitative and modelling skills combined with a solid understanding of retail banking economics, deposit products and balance sheet fundamentals

Strategic Thinking & Insight Generation – Ability to structure complex business problems, synthesize data into clear “so what” conclusions, and translate findings into forward-looking recommendations that drive decisions

Executive Communication & Storytelling – Produces compelling, decision-ready materials for senior audiences and can confidently present and defend analysis, turning complex findings into clear and concise narratives

Cross-Functional Collaboration & Influence – Build credibility and works effectively across Finance, Treasury, Product, Risk, and Marketing to align strategy with business objectives, without relying on direct authority

Preferred Qualifications:

Previous experience in banking industry is an asset

Experience with SQL and/or Python with background in Jira/Confluence is an asset

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

Referenced Salary Location

Toronto, Ontario
Working Arrangement

Salary range is expected to be between

$73,725.00 CAD - $122,875.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.



We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/ lをご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 [email protected] までご連絡をお願いします。

Referenced Salary Location

Toronto, Ontario
Working Arrangement

ハイブリッド勤務
Salary range is expected to be between

$73,725.00 CAD - $122,875.00 CAD
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📌 Business Strategic Insights – Retail Deposits Lead (Ontario)
🏢 Manulife
📍 Ontario