Kelowna, British Columbia, CA Vernon, British Columbia, CAWe put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.Our people are:Encouraged to challenge the status quo and never stop learning in their commitment to excellence.Empowered with a sense of accountability and autonomy to take ownership of their work.Treated with respect and act with integrity by putting clients, colleagues, and community first.Recognized for their achievements and celebrate festivities, big and small, to make work fun.We also proudly offer most employees the chance to become owners. With over 650 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance's success — which they make possible.Join our award-winning network of over 1,200 professionals across Canada and change the way people feel about insurance.ASSOCIATE, SIGNATURE INSURANCETheAssociate, Signature Insurance is dedicated to supporting the Signature Insurance team. Your strong organizational skills along with a high attention to detail are the keys to success in this role. This role is responsible for managing and controlling administrative workflow, investigating accounting anomalies including statement differences and account reconciliations, binders, spreadsheet and letter creation, verifying and reviewing policy information and documentation for errors, advising brokers of errors and requesting re-writes from underwriters, monitoring delays in documents to clients (internal or external), processing changes on broker portals, reviewing renewals and identifying missing coverages.LOCATION AND STATUSVernon, BC or Kelowna, BCFull-time,



permanentSalary Range: $50,000 - $55,000QUALIFICATIONS2+ years of related and progressive experience in the insurance industry with a strong workingknowledge of personal insurance productsExperience servicing and reviewing Elite markets (Chubb Insurance, Aviva Ovation and Intact Prestige) would be considered an assetAlberta or BC Level 1 General Insurance License with the desire to obtain Level 2CIP designation is an assetVALUES & COMPETENCIESCritical thinker with high attention to detailsHigh degree of professionalism and integrityCommitted to excellence in customer service and builds strong relationships at all levelsSelf-starter with strong organizational skillsSkilled user of the Microsoft Office Suite of products, familiar with insurance customer relationship softwareDemonstrated accountability and reliability in the quality and timeliness of workAble to prioritize in a busy environment in order to meet tight deadlinesFlexible and adaptable with proven problem-solving skillsWorks well within a team and independentlyAcera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 60 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, and $1.3 billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people's strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.Acera Insuranceis an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

📌 Associate, Signature Insurance (Kelowna)
🏢 Acera Insurance Services
📍 Kelowna