Drive innovation in AI support as a Customer Support Engineer with H2O.ai. In this role, you will troubleshoot issues, analyze bugs, and enhance software design while working remotely.
H2O.ai is seeking a Customer Support Engineer focusing on MLOps in the PST time zone. You will engage with clients to resolve technical issues, delve into bug reports, and contribute to robust cloud-native services. Strong software engineering skills and a passion for MLOps are essential for this role.
Key Responsibilities:
• Engage with customers to troubleshoot technical issues
• Analyze bug reports and identify root causes
• Design recent features and document solutions
• Write code with corresponding unit tests
• Contribute to automated testing for software changes
Requirements:
• Bachelor’s degree in Computer Science or Engineering
• Minimum of 1 year in Software Engineering roles
• Hands-on experience with Kubernetes and Docker
• Proficiency in Python, GoLang, C++, or Java
• Familiarity with Terraform, Helm, and cloud platforms
Utilize your technical skills in software development and customer support to enhance H2O.ai's innovative solutions.
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📌 Customer Support Engineer MLOpsO.ai (Ottawa)
🏢 h2o.ai
📍 Ottawa