Elevate your customer service career with DUCA as a full-time Member Service Representative in Streetsville. Assist Members with financial inquiries and ensure exceptional service delivery.

As a Member Service Representative, you'll play a crucial role in creating positive experiences for DUCA’s valued Members. This full-time position focuses on engagement and interaction, helping uncover financial needs while providing seamless service. You will thrive in a fast-paced environment, building rapport and identifying solutions that empower Members to do more with their finances.

Key Responsibilities:
• Deliver outstanding service at the front counter and via phone
• Promote and explain advantages of DUCA’s services




• Make proactive calls to assist Members and book appointments
• Process transactions such as deposits and withdrawals
• Identify and fulfill Members’ various financial service needs

Requirements:
• High School Diploma or equivalent is required
• Minimum two years’ experience in customer service, banking preferred
• Strong understanding of computer systems
• Previous sales experience considered an asset
• Excellent communication and interpersonal skills

Become part of a team that values your contributions in serving and uplifting the community.
#J-18808-Ljbffr

📌 Full-Time Member Service Representative at DUCA (Ontario)
🏢 Duca
📍 Ontario