Job Overview

We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service and ensuring smooth daily operations of the front desk. This role requires strong administrative skills, familiarity with medical and dental office procedures, and proficiency with electronic health records systems.

The Medical

Receptionist will play a vital role in maintaining an efficient, welcoming environment for patients and staff alike.

Responsibilities
Greet patients and visitors warmly, creating a positive first impression
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
Verify patient information and update electronic medical records accurately using systems such as Epic and Dentrix
Collect and process patient payments, insurance information, and co-pays
Schedule, confirm, and reschedule appointments in coordination with medical or dental providers
Maintain organized patient files and ensure confidentiality of sensitive information
Assist with administrative tasks including data entry, filing, and correspondence




Ensure the front desk area is tidy and well-stocked with necessary supplies
Support office staff with various clerical duties as needed

Qualifications
Prior experience as a Dental Receptionist or Medical Office Assistant preferred
Proficiency with Electronic Medical Records (EMR) systems such as OSCAR PRO is highly desirable
Strong knowledge of Medical Terminology and familiarity with dental terminology preferred
Experience working in a quick-paced office workplace with multi-line phone systems
Excellent organizational skills with attention to detail
Ability to handle confidential information professionally
Previous experience in a Dental Office or Medical Office setting is advantageous
Solid communication skills and a friendly demeanor suitable for front desk responsibilities

This position offers an opportunity to be part of a dedicated healthcare team committed to providing quality patient care. The successful candidate will demonstrate professionalism, efficiency, and a genuine desire to assist patients while supporting the smooth operation of the practice. Pay: $20.00-$24.50 per hour

Language
Portuguese (required)

Work Location: In person

📌 Medical Receptionist Toronto
🏢 Luso Medicine
📍 Toronto