NetworkPedia is looking for an Intermediate Administrative Assistant based in Edmonton, AB, to enhance child care staff certification operations. This onsite role demands solid customer service and analytical skills to support inquiries and maintain records. As an Intermediate Administrative Assistant at NetworkPedia, you will contribute to the credential assessment for child care staff.
Your role will involve responding to inquiries, explaining certification processes, and managing additional administrative tasks. Robust attention to detail and the ability to prioritize will be essential for success in this contract position. Key Responsibilities:
Respond to inquiries via phone and email from stakeholders
Explain certification standards and assessment processes
Assess educational credentials against certification requirements
Manage certification appeals and qualification exemptions
Maintain accurate client records in CCIS and ECDS Requirements:
Solid customer service and communication skills
Experience with record keeping and document validation
Excellent analytical and attention to detail
Ability to prioritize tasks and manage high inquiry volumes
Proficiency in office applications and electronic records systems Apply your administrative expertise and analytical skills to support credential assessments at NetworkPedia in Edmonton.