Lead the Global Partner Operations team at Pursuit, ensuring exceptional service delivery and partner relationships in a dynamic environment. This role prioritizes accuracy, communication, and hands-on leadership. As a Global Partner Operations Supervisor, you will oversee reservations and manage partner bookings across multiple services, including lodging, attractions, and food and beverage.

This leadership position requires a detail-oriented and cooperative individual with proven experience in high-volume operations and customer service. Join a team that thrives in a quick-paced atmosphere while providing reliable support and training to team members. Key Responsibilities:
Oversee daily Partner Operations workflows and service standards




Manage partner reservation requests across various disciplines
Engage with the team on the frontline to assist with inquiries
Coach and develop team members through feedback and training
Implement quality assurance checks on reservation processes Requirements:
2+ years in a high-volume reservation or hospitality role
Experience with workforce management and scheduling
Solid knowledge of booking systems and ticket platforms
Proven leadership and problem-solving skills
Excellent communication in English, both written and verbal Lead your team to provide outstanding partner-focused support at Pursuit.

📌 Global Partner Operations Supervisor At Pursuit Calgary
🏢 Pursuit Collection
📍 Calgary