Become a vital Case Presenter with Toronto Employment and Social Services. This full-time role emphasizes analytical expertise and advocacy to defend eligibility decisions in a dynamic environment.

Toronto Employment and Social Services (TESS) is seeking a Case Presenter to contribute to the Quality Control & Assurance team. This position involves preparing oral and written submissions for the Social Benefits Tribunal, focusing on complex cases under appeal. You will leverage your knowledge of legislation and policies while providing guidance on social assistance eligibility and governance.

Key Responsibilities:
• Analyze eligibility cases under appeal for compliance
• Prepare and present submissions to the Social Benefits Tribunal




• Support and cross-examine testimonies in hearings
• Collaborate with stakeholders to achieve case resolutions
• Evaluate and ensure adherence to legal and procedural requirements

Requirements:
• Experience in regulatory environments and policy application
• Robust advocacy and dispute resolution skills
• Familiarity with Ontario Works Act and directives
• Proficient in digital communication tools
• Excellent organizational and management abilities

Utilize your expertise to enhance the integrity of social assistance programs in Toronto.
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📌 Case Presenter in Toronto (Ontario)
🏢 City of Toronto
📍 Ontario