Enhance member satisfaction and engagement as a full time Member Experience Advisor with Desjardins. Work on-site to deliver expert financial support and empower clients in their transactions.

In this role, your primary goal is to ensure members receive exceptional service and financial support. You will address client needs, promote cooperative values, and guide clients on product usage and digital solutions. Your ability to build relationships and identify financial opportunities will be key to enhancing client experiences and supporting their financial well-being.

Key Responsibilities:
• Support members with available financial applications and tools
• Contribute to business development and relationships




• Assist clients facing fraud and monitor transactions
• Stay updated on products and services in the field
• Uphold compliance, security, and risk management standards

Requirements:
• High school diploma in a related field
• 2-3 years of relevant experience required
• Proficiency in French for communication
• Knowledge of IT systems and security measures
• Familiarity with Desjardins product offerings

Deliver personalized solutions while supporting financial empowerment at Desjardins as a Member Experience Advisor.
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📌 Member Experience Advisor at Desjardins (Quebec City)
🏢 Relevance
📍 Quebec City