Enhance guest experiences as the Front Desk Supervisor at Donald Gordon Hotel and Conference Center with Aramark Canada Ltd. Lead your team to provide exceptional service and manage daily front desk operations.

In this full time supervisory role, you'll oversee the guest services team, ensuring high service standards are met and maintained. Your leadership will guide staff through daily tasks, handle escalated issues, and facilitate seamless interdepartmental coordination. With a focus on exceptional customer interactions, this position helps create a welcoming environment for all guests.

Key Responsibilities:
• Schedule and assign daily work to guest service staff
• Train and guide team members on procedures and systems




• Greet guests and anticipate their needs proactively
• Manage service recovery for unsatisfied guests
• Handle bookings and coordinate registration processes

Requirements:
• Supervisory experience in guest services preferred
• Minimum 1-2 years of relevant experience required
• Proficient in Microsoft Office applications
• Strong communication and interpersonal skills
• Availability for irregular hours including nights and weekends

Lead your front desk team to offer memorable service experiences at the Donald Gordon Hotel.
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📌 Full-Time Front Desk Supervisor at Aramark (Ontario)
🏢 Aramark
📍 Ontario