Elevate the customer experience at Birchwood Collision Centre as a Collision Consultant. Utilize your communication skills to manage repairs, inquiries, and follow-ups for customer satisfaction. As a full-time Collision Consultant, you'll report directly to the Production Manager.
This role requires building relationships with customers, clearly communicating repairs and costs, and completing essential paperwork. A suitable candidate will have a solid commitment to customer satisfaction and cooperative teamwork, enhanced by organization and tech skills. Key Responsibilities:
Handle customer inquiries via phone and in person
Explain needed repairs and associated costs
Follow up with customers to gauge satisfaction
Complete collision repair order paperwork
Build rapport and foster robust customer relationships Requirements:
Proven commitment to customer satisfaction
Completed post-secondary education preferred
High attention to detail and organizational skills
Comfortable with technology and Microsoft applications
Valid driver's license and clean driver abstract Drive customer satisfaction through expert communication and relationship-building at Birchwood Collision.
📌 Collision Consultant At Birchwood Collision Headingley
🏢 Birchwood Automotive Group
📍 Headingley
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