We are a busy and rapidly growing truck repair and towing company, proudly serving North Ontario with four convenient locations. Specializing in commercial and heavy-duty vehicle maintenance and repair, we are committed to keeping fleets on the road and minimizing downtime for our clients.
Our team is committed to high-quality service, fast turnaround times, and customer satisfaction. We are currently looking for an experienced and dependable Weekend Dispatcher to join our team. This is a full time position working a Thursday–Monday schedule.
Key Responsibilities:
Invoicing Duties:
Respond to customer inquiries by phone regarding truck breakdowns, towing services and general requests
Dispatch mechanics for service calls or in-shop repairs
Dispatch tow truck operators based on customer location and urgency
Prepare and issue accurate customer invoices
Collect payments via credit card,
e-transfer and other approved methods
Record payments received and apply them to customer accounts
Follow up with clients on overdue balances
Reconcile customer accounts and investigate discrepancies
Coordinate with insurance companies to open recent claims and follow up on existing claims
Flexible to work morning or afternoon shifts
Qualifications:
Diploma/Degree in business
Previous transportation industry experience is required
Must have own transportation
Adaptable to work morning or afternoon shifts
Must be willing to travel between company locations as required
Job Type: Full-time Pay: $45,000.00-$55,000.00 per year
Experience
dispatch: 1 year (required)
Willingness to travel:
25% (required)
Work Location: In person
📌 Dispatcher/customer Service Representative Inglewood
🏢 Best Towing -Nipigon ON
📍 Inglewood
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