Dental Receptionist / Front Desk

We are a modern and growing dental clinic in Burlington committed to delivering exceptional patient care, professionalism, and long-term team development. We are currently seeking an experienced and highly organized Dental Receptionist / Front Desk to manage front desk operations and support the daily flow of the clinic.

This is an excellent chance for a confident and reliable dental professional who can work independently, maintain a positive patient experience, and contribute to a strong team environment.

Position Summary The ideal candidate is an experienced dental receptionist with strong knowledge of front desk operations, dental insurance processes, and patient coordination. This role requires professionalism, efficiency, and excellent communication skills.

Primary Responsibilities
Welcome patients and create a warm, professional, and positive first impression
Manage appointment scheduling, confirmations, recalls, and patient follow-ups
Answer phone calls, respond to emails, and handle patient inquiries promptly
Submit, track, and follow up on insurance claims, predeterminations, and outstanding balances
Process payments and clearly explain treatment plans, estimates, and financial arrangements




Maintain accurate patient records while ensuring privacy and confidentiality compliance
Coordinate closely with dentists, hygienists, and clinical staff to maintain productive schedules and smooth daily operations

Required Qualifications
Minimum 2 years of experience as a Dental Receptionist (required)
Experience using Dentrix dental software
Solid understanding of dental insurance, billing, and treatment coordination
Excellent communication, organizational, and customer service skills
Ability to multitask and work efficiently in a fast-paced clinical environment
Professional appearance, positive attitude, and robust work ethic

Compensation & Benefits
Competitive hourly compensation based on experience and qualifications
Opportunity for professional growth within a new and expanding clinic
Supportive, respectful, and qualified team setting
Long-term career opportunity for the right candidate

Job Details Job Type: Part-time / Full Time

Schedule: In-person

Location: Burlington, ON

How to Apply

Please apply through Indeed with your resume.

Only candidates with relevant dental experience will be contacted.

Experience
Dental receptionist: 1 year (preferred)

Work Location: In person

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