Responding to inquiries and processing incoming calls and orders
Purchasing materials for customers and sales negotiations
Sourcing materials for customers when currently not in stock
Developing and maintaining positive customer relationships
Ensuring that customers are satisfied with order taking, product, pricing, deliveries and overall service
Counter Sales and handling returns as required
Other duties as required
SKILLS AND COMPETENCIES
Exceptional customer service
Ability to warm up and develop rapport with potential customers
Ability to develop long term relationships and generate referrals from your customers
Excellent interpersonal and communication skills
Self-motivated; able to function effectively both independently and as a member of a team
EXPERIENCE AND EDUCATION
Previous experience is an asset, but we are willing to train the right candidate
Knowledge of the plumbing and heating industry is required
WHY WORK FOR US
Company paid perks
Employee and Family Assistance Program (EFAP)
Profit sharing
RRSP match
Personal Milestone Recognition Program
Perkopolis Partnership
Safety shoe reimbursement
Employee Referral Bonus Program
Employee discounts on plumbing, electrical and heating products
OUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
OUR VISION
Be the preferred wholesaler by providing superior customer experiences.
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Final candidates will be required to undergo an assessment and security screening , including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.