Introduction
Jim Pattison Collision & Glass has a new opening for a dependable, organized, and customer-focused Body Shop Administrative Assistant to join our team. As the first point of contact for customers, you will play a key role in creating a positive experience throughout the repair process. The successful candidate will provide front office support, manage customer communications, coordinate appointments, and assist with daily administrative tasks in a busy collision repair environment.

Schedule
This is a full-time, permanent position of 40 hours per week. Regular hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., including a one-hour unpaid lunch.

Reports to
Collision Manager

About Us
The Jim Pattison Auto Group, a division of the Jim Pattison Group, was established in 1961 when Jimmy Pattison acquired a GM franchise. Today, the organization operates 28 locations across Western Canada, representing 16 automotive brands.

Customer satisfaction is our top priority, and it is made possible by the dedication of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm

Responsibilities
The Administrative Assistant upholds our standards, keeps reports current, and supports the Collision Manager by performing the following duties:

Verify and process all invoices and obtain the required payment approvals

Reconcile statements of account against the ledger and ensure payments are made within dealership timelines

Assist with the monthly closing of accounts

Prepare daily deposits and complete the deposit spreadsheet

Follow up on outstanding accounts and manage collections as needed

Greet customers and create a warm, skilled first impression

Answer and manage incoming calls, emails, and customer inquiries

Schedule and coordinate customer appointments, vehicle drop-offs, and pick-ups





Respond to general customer questions and provide updates as needed

Maintain accurate customer records and repair documentation

Provide administrative support to estimators, managers, and technicians

Prepare and organize paperwork, files, and internal documents

Assist with insurance documentation and related customer communications

Monitor incoming and outgoing correspondence

Keep the front office organized and running efficiently

Handle confidential customer and company information with discretion

What We Value

Previous experience in an administrative, reception, customer service, or automotive role is an asset

AR and AP experience is required

Dealership experience is an asset

Strong proficiency in Microsoft Office (Word, Excel, Outlook)

Ability to work both independently and as part of a team

Ability to multitask, stay organized, and meet deadlines

Excellent organizational skills and attention to detail

Strong verbal and written communication skills

Excellent interpersonal and customer service skills, with a positive and courteous phone manner

Ability to interact professionally with coworkers and guests

What We Offer

Competitive wages

Exclusive discount offers

Comprehensive benefits package

Recognition and rewards program

Opportunities for growth and development, from customer service to administration

Great colleagues and a positive work environment

This role requires successful candidates to submit a satisfactory Criminal Record Check.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [email protected].

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📌 Admin Assistant - Body Shop (Manitoba)
🏢 Tribe513
📍 Manitoba