Elevate residential service operations with The Gentlemen Pros as a Service Manager. Lead a skilled team of plumbing and HVAC professionals to ensure top-notch customer service and operational efficiency.This hands-on leadership role requires a results-oriented manager with over two years of experience in plumbing or residential services. You'll optimize capacity, manage schedules, and enhance on-time performance while fostering a customer-first culture. Robust communication, problem-solving,



and coaching skills are essential to develop and engage your team to meet service standards.Key Responsibilities:Lead and develop a team of plumbing and HVAC techniciansOversee daily residential service operations for efficiencyCollaborate with Dispatch to optimize scheduling and capacityDrive key performance indicators and monitor quality standardsRespond to customer escalations and concerns professionallyRequirements:2+ years of leadership experience in plumbing or home servicesStrong knowledge of residential service operationsProven ability to manage and coach service techniciansComfortable using CRM and scheduling softwareValid Class 5 Alberta Driver's Licence requiredBecome a pivotal leader in maintaining high service standards and client satisfaction at The Gentlemen Pros.

📌 Service Manager At The Gentlemen Pros (Edmonton)
🏢 The-Gentlemen-Pros-1
📍 Edmonton