Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Sales Representative. In this role, you will be responsible for providing exceptional service to our customers and driving sales through effective communication and upselling techniques. If you have a passion for delivering excellent customer service and are skilled in sales, we want to hear from you!
Responsibilities
Provide outstanding customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction - Communicate with customers via phone, email, and chat in a qualified and courteous manner - Utilize phone etiquette skills to handle incoming calls and make outbound calls to follow up on leads or sales prospects - Identify customer needs and recommend products or services that best meet their requirements - Upsell additional products or services to increase sales revenue - Conduct data entry tasks accurately and efficiently - Analyze customer data to identify trends or patterns that can improve sales strategies Qualifications:
Previous experience in customer service or sales is preferred - Excellent communication skills, both verbal and written - Ability to communicate effectively in multiple languages, particularly Spanish, is a plus - Strong interpersonal skills with the ability to build rapport with customers - Proficient in data entry and computer skills - Detail-oriented with the ability to analyze information accurately - Self-motivated with the ability to work independently and as part of a team We offer competitive compensation and advantages packages. Join our team today and contribute to our success as a Customer Service/Sales Representative!
Job Types: Part-time, Permanent
Pay: From $17.95 per hour
Work Location: In person
📌 Bell Customer Service/sales Representative Orangeville
🏢 Totally One Communitcations
📍 Orangeville
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