Enhance customer satisfaction as a Customer Service Specialist in logistics, ensuring swift order processing and coordination between clients and operations. Your role will be vital in maintaining high service standards.
This position focuses on managing customer shipments and inquiries while complying with warehouse policies. With a robust emphasis on communication and organization, you will be responsible for entering requests into the Warehouse Management System and ensuring accuracy in documentation.
Your ability to prioritize responsibilities will be essential in this mainly office-based role.
Key Responsibilities:
Verify and process customer shipment requirements
Enter requests into the Warehouse Management System
Schedule loads for effective shipping
Double-check shipment details for accuracy
Address customer billing and account inquiries
Requirements:
Minimum one year of warehousing or logistics experience
Previous customer service experience required
High school diploma is an asset
Proficient in Microsoft Office Suite
Robust communication skills for client interactions
Bring your organizational skills and customer service expertise to support logistics operations.
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📌 Customer Service Specialist In Logistics Saskatoon
🏢 Congebec
📍 Saskatoon
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