Become a vital part of customer support with our client in Edmonton as a Customer Service Representative. Focus on inbound calls, order processing, and enhancing customer relationships.
This role requires a reliable individual to handle approximately 30 calls daily, provide timely responses, and support inside sales tasks. Key skills include robust verbal communication, attention to detail, and the ability to multitask effectively.
Join a committed team providing exceptional customer service in a collaborative workplace.
Key Responsibilities:
Handle 30 inbound calls per day, offering support and information
Process customer orders accurately within the system
Answer inquiries related to customer orders and requests
Provide inside sales support to maintain customer relationships
Use a headset while efficiently managing systems and customer data
Requirements:
Previous experience in customer service or inside sales support
Robust verbal communication and active listening skills
Proficient in computer, typing, and data-entry tasks
Detail-oriented with a friendly and approachable manner
Ability to work collaboratively in a small team environment
Enhance your customer service skills while supporting our client with professionalism and accuracy.