Overview

Languages

English

Education
Secondary (high) school graduation certificate
or equivalent experience

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
Hospitality industry
Staff accommodation available
Hotel, motel, resort

Responsibilities

Tasks
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs




Contact customers to deliver requested wakeup calls
Provide customer service
Maintain accurate records
Study and determine selling features of products and services

Additional information

Security and safety
Basic security clearance

Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure

Personal suitability
Client focus
Efficient interpersonal skills
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness
Accurate

Perks

Health benefits
Dental plan
Health care plan
Vision care benefits

Financial benefits
As per collective agreement
Group insurance benefits
Life insurance

Other perks
Free parking available
On-site amenities
In office housing options
Other benefits

📌 Reservations Clerk Hotel Harrison Hot Springs (Canada)
🏢 Harrison Hot Springs Resort & Spa This link will open in a new window
📍 Canada