We are expanding! Come join our team.

One Heart Care is a leading state of-the-art cardiology clinic and one of the largest in Canada. We offer a wide range of cardiac diagnostic testing and comprehensive consultations - we are a place where patients can be seen by the right specialists, at the right time, with the right testing, all available under one roof.

If you’re ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join our state-of-the-art clinic, where the possibilities for innovation, new discoveries and system thinking are limitless. At One Heart Care we value leadership, diversity, collaboration, relationships, equity, and safety, and are guided by these values in everything we do. This has enhanced our ability to attract the best talent and provide exceptional patient experience.

We are growing and with 100+ team members we are seeking an Administrative Services Worker – Patient Flow Support to optimize the movement of patients through the cardiology clinic to ensure timely and efficient care delivery.

This position will work collaboratively within a multidisciplinary team including Reception, Booking and Patient Flow to ensure the best patient experience out of any other medical clinic in Canada.

Responsibilities:

Ensure smooth clinic day for assigned physicians to prevent patient delays and build positive relationships

Transport patients from waiting areas to examination rooms

Educate patients regarding preparation for tests and procedures based on training rec eiv e i ved

Perform electrocardiogram (ECG or EKG), blood pressure and vitals accurately and document results into patient charts using EMR system

Co-ordinates ad hoc testing requested by the physicians





Maintain cleanliness and stock in patient examination rooms and flow baskets

Provide ongoing patient feedback to ensure a positive experience including information about clinic procedures and policies

Co-ordinates ad hoc testing requested by the physicians

Ensure compliance with organizational policies and standards to promote patent safety satisfaction, and continuity of care

Perform other duties as assigned.

Qualifications:

High school diploma, post-secondary education in medical office administration, and preferably 1 year of experience in a healthcare setting in a cardiology clinic or similar environment

Must be proficient in Microsoft Office and electronic medical record (EMR) ie. Cerebrum and EPIC

Interest in healthcare and keen to perform ECG, blood pressure reading and cardiology vitals

Excellent communication and customer service skills with the ability to interact professionally with patients, physicians, and other healthcare professionals

Strong organizational, multi-tasking and problem-solving skillsStrong attention to detail and commitment to accuracy

Compassionate and patient centered approach

Knowledge of patient confidentiality guidelines

Committed to the mission and vision of One Heart Care

One Heart Care is committed to fostering a culture of diversity, equity and inclusiveness that reflects the diverse community we serve. We welcome and encourage applications from those who may contribute to further diversification of ideas.

We thank all candidates for applying, however, only those selected for an interview will be contacted.

Why Should You Apply to OHC?

Up-to-date state of the art facility

Team focused environment

Health Care Spending Account

Supportive learning environment

Onsite parking

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📌 Patient Flow Support Casual (Ontario)
🏢 One Heart Care
📍 Ontario