Elevate customer service experiences as a Customer Service Manager at Walmart Canada. Lead front end operations, ensuring safety and exceptional service for all shoppers in this pivotal retail role.

This role requires strong leadership skills and a commitment to operational excellence in the dynamic retail environment of Walmart Canada. You will support customer engagement, ensure compliance with company standards, and contribute to enhancing customer loyalty. Candidates should be prepared to manage a quick-paced environment while fostering a collaborative atmosphere among associates.

Key Responsibilities:
• Ensure safety and compliance in front end operations
• Handle customer and associate support requests professionally
• Monitor operations for appropriate associate coverage




• Train associates on systems and company procedures
• Oversee transaction processes and ensure compliance

Requirements:
• Strong leadership and communication abilities
• Experience in retail management or customer service
• Flexibility to work various shifts including weekends
• Ability to manage high task volumes efficiently
• Physical capability to perform lifting up to 50 lbs

Join Walmart Canada to lead customer service initiatives effectively and drive a positive shopping experience.
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📌 Walmart Customer Service Manager Role (Quebec City)
🏢 Walmart Canada
📍 Quebec City