Elevate your career with Umicore as a Senior Specialist in Commercial Operations. Engage with clients, streamline processes, and drive sales in a role focused on creative materials and recycling.

In this pivotal position, you will leverage your expertise to research potential customers, make impactful cold calls, and ensure excellent customer service. Your contributions will facilitate the development of proposals, manage inquiries, and maintain the customer database efficiently, all while supporting broader sales and marketing initiatives.

Key Responsibilities:
• Research and identify prospective customer sources
• Conduct cold calls to garner new business
• Support customer inquiries via phone and email




• Expedite resolution of customer issues and complaints
• Generate weekly and monthly sales activity reports

Requirements:
• College diploma in business or related field
• Prior experience with CRM systems, especially SAP
• Problem-solving aptitude and results-driven mindset
• Advanced computer skills and bilingual in English/French preferred
• Motivated individual passionate about customer relations

Utilize your commercial expertise to enhance customer interactions and support Umicore's creative recycling solutions.
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📌 Senior Specialist in Commercial Operations (Ontario)
🏢 Umicore Group
📍 Ontario