Become a Bilingual Recent Business Case Coordinator with Manulife, supporting client insurance needs in both English and French. Engage directly with financial advisors to ensure timely processing of applications.

In this vital role, you'll be the main point of contact for assigned branches, working collaboratively with Corporate and National Accounts. Your exceptional communication skills will be essential in anticipating customer needs and maintaining quality service. You will navigate the New Business process, ensuring that each file is handled efficiently and with urgency.

Key Responsibilities:
• Build strong relationships with assigned branches
• Follow up proactively on pending cases




• Communicate details to customers through calls and emails
• Own designated files and monitor progress
• Assist in resolving obstacles for timely processing

Requirements:
• Bilingual in English and French
• Excellent oral and written communication skills
• Proven customer service experience
• High organizational skills with attention to detail
• Familiarity with life insurance products advantageous

Elevate customer service standards and optimize the insurance application process to support Manulife's mission.
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📌 Bilingual New Business Case Coordinator (Quebec City)
🏢 Manulife/John Hancock
📍 Quebec City