Customer Experience Associate - Future Opportunities (Listowel)

Customer Experience Associate - Future Opportunities (Listowel)

17 Oct
|
TD
|
Listowel

17 Oct

TD

Listowel

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo Full-time Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a.Do you think you ... Full-time Join Our Team as a Financial Planner.Are you a forward-thinking professional with a passion for empowering mass affluent clients through holistic financial planning and advice? If you thrive on mak... The 10 most popular job searches in Listowel, ON are: work from home call center administrative accounting inventory control business development accounts clerk accountant activity coordinator activity director Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, we are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience. In this role, you will: Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures,



industry regulations and TD's Code of Conduct and Ethics Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner Connect personally with customers to advise them appropriately and clearly on banking solutions and processes Help build a positive, diverse and equitable work workplace by promoting team effectiveness as well as participating in personal performance development Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence Job Requirements: High School diploma and/or 1+ years of relevant experience Undergraduate degree or equivalent is an asset. Robust administration, organizational, planning and time management skills to work in a fast-paced environment. Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet. A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities. A agile communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest

📌 Customer Experience Associate - Future Opportunities (Listowel)
🏢 TD
📍 Listowel

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