Drive operational excellence as a Support Specialist at Fix Network, a leader in vehicle repair. Collaborate with franchise partners to enhance performance and quality standards every day.
In this role at Fix Network, you'll leverage your experience in the collision repair industry. With a focus on training and coaching franchise teams, you will ensure compliance with insurance guidelines and effective estimating systems. Your support will empower franchise locations, especially during urgent requests and catastrophic events.
Key Responsibilities:
• Support franchise partners in achieving operational standards
• Conduct reinspections for quality control and warranty claims
• Review repair estimates and align them with insurance requirements
• Coach teams on insurance guidelines and estimating best practices
• Document all support activities in the Franchise Management System
Requirements:
• Minimum 3 years in the collision repair industry
• Experience in damage appraisal and production management
• Robust coaching and relationship-building skills
• Proficiency in Microsoft Office Suite
• Valid Canadian driver’s license and clean driving record
Utilize your expertise to guide and support teams at Fix Network, enhancing their success and operational efficiency.
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📌 Support Specialist in Collision Repair (Ontario)
🏢 Fix Network World
📍 Ontario
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