With more than 100 sorting stations and operations across three continents,.Canada’s leader in last-mile logistics.Your Role: At the Heart of the Chain.Ensure compliance with Health & Safety protoc...

Full-time +1

Every day, our team of enthusiasts makes a difference to residents.The relationship of “human for human” is at the heart of our approach and corporate philosophy.Furthermore, the success experience...

CA$44,000.00–CA$55,000.00 yearly

Full-time

Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.Enforces delivery of our operating model cu...

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With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain
Core Duties
Safety and Compliance

Ensure compliance with Health & Safety protocols andmaintaina hazard-free work workplace

Enforce safe working methods and behaviors within the team.

Conduct safety audits and warehouse checks.

Supervise warehouse traffic, vanauditsand ensure safe vehicle movements.

Ensure warehouse cleanliness and organization.

Respond to emergencies asrequired.

Operations and Logistics

Oversee shipping, receiving, dispatching, and inventory management.

and package dispatching process.

Conduct quality checkups on return pickups and return to the client process.

Create/confirm driver bookings with relevant BPs.

Generate the next day’s route plan and send optimization emails to the Optimization team.

Conduct IDCs/Drivers check in/ out, loading





Unload trailers and verify freight against manifests.

Assistwith sorting, scanning, and processing packages (including defective items and returns).

Reporting and Administration

Maintainaccuratedelivery, incident, and inventory logs, andsubmitcomprehensive daily reports.

Complete daily reports andsubmitto the clients, Stationteamand Manager (AMZ Daily Case report, Shift Handover, etc.).

Audit Proof of Delivery (POD) reports andreportback on compliance to IDC liaison

Complete daily timesheets andsubmitto the Station Manager.

Perform data entry as needed.

Team leadership and Customer service

Assign daily tasks to staff,monitorproductivity, and ensure compliance with SOPs

Prepare andmonitorperformance reports (on-time deliveries, exceptions, etc.).

Provide coaching, support, and training to drivers and warehouse staff, including onboarding of new hires.

Address delivery complaints, damages, or lost packages promptly.

Ensure high service standards and customer satisfaction.

Evaluate and assess employeeperformance, workplaceconduct and compliance asrequired, including discipline whereappropriate.

Other duties as assigned

Work Environment
Fast-paced warehouse setting with shift-based schedules.

Why Join Intelcom | Dragonfly?
Short- and medium-term growth opportunities

Group RRSP program

Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple
If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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📌 Facteur rural et suburbain de relève en disponibilité 1 (Quebec City)
🏢 Canada Post
📍 Quebec City