Client Experience Advisory Agent (On Call) (Quebec City)

Client Experience Advisory Agent (On Call) (Quebec City)

17 Oct
|
Relevance
|
Quebec City

17 Oct

Relevance

Quebec City

Enhance member satisfaction as a temporary Client Experience Advisory Agent at Desjardins. You'll be pivotal in promoting financial empowerment and building lasting relationships.

In this on-call position, you will aid members and clients by providing tailored banking solutions and connecting them to Desjardins products and services. Your role emphasizes understanding client needs and ensuring a smooth transaction process. You will promote digital solutions while addressing any issues that arise and help maintain compliance and security standards.

Key Responsibilities:
• Assist clients with financial transactions and banking inquiries
• Promote Desjardins’ products and digital tools
• Address issues related to fraud or irregularities
• Develop business relationships through exceptional service
• Stay updated on industry standards and offerings

Requirements:
• High school diploma in a related field
• Minimum two years of relevant experience
• Proficiency in French is required
• Robust customer focus and tech-savvy skills
• Ability to adapt in various situations

Support Desjardins' mission by delivering exceptional member and client experiences.
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📌 Client Experience Advisory Agent (On Call) (Quebec City)
🏢 Relevance
📍 Quebec City

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