Job descriptionSince 1987, Paris Jewellers remains a Canadian story, grounded and real. From our beginning, we have been family-owned and operated, and from one generation to the next, have passed down an old-world work ethic, family values and an unwavering commitment to quality. We began as a single store; today we are 26, and remain dedicated to the same goal we had on our first day: to ensure every customer is happy with every purchase.We are currently looking for a dedicated and organized individual who aligns with our values of sincerity, commitment to quality, responsiveness, friendliness and a can-do attitude to fill the role of an Administrative Assistant with our Head Office team at Edmonton, AB location.OverviewThe Administrative Assistant is responsible for providing administrative and operational support to the store locations by ensuring that business operations are maintained in an effective and efficient manner.The Administrative Assistant reports to the Office Manager, Assistant Office Manager, Team Lead and upper management. The Administrative Assistant will maintain 40-44 hours per weekResponsibilities:Processing online ordersShipping online ordersReceiving and opening packages from suppliers or storesCustomer care for online orders and retail locations (PODIUM)Processing customer returns, refunds, exchange and repairsDirect contact with couriers to ensure online orders and packages get delivered in a timely mannerQuality ControlWeb Sales ReportingOnline Inventory Reporting Online emailGoogle ReviewCoupon Codes,



Exclusive LinksWebsite Price ChangesWebsite Addition to ClearanceShipping to Celebrities,influencers etc.Ordering from suppTaggingAnswering phone callsAOR (Area of Responsibility)Overseeing and delegating tasks to coworkers under the same department or teamWhat we offer:At Paris Jewellers, we offer our Brand Ambassadors a culture, based on old world work ethics, and a commitment to be better than we were yesterday. We believe in celebrating every customer story and every employee win, recognizing those who go the extra mile, and maintaining a culture of gratitude. In addition we offer; Competitive wagesGreat perks for FT employeesComprehensive training program that includes sales, product knowledge and brand training tailored exclusively for Paris JewellersOpportunities for advancement and relocationMonthly incentivesEmployee discountsYou will always be a name and not a numberWhat we look for:1+ years of Jewellery experience is preferred3+ years of experience in a customer service role is required2+ years in an administrative and/ or personal assistant role is requiredE-commerce shipping experienceE-commerce customer care experienceExperience of working on Microsoft Word and Excel is an assetOrganization skillsAble to edit and proofread all outgoing documents with accuracyMature and positive attitudeProfessional appearance and presentationProficiency in EnglishAble to adapt to immediate or unforeseen challengesStrong work ethicNatural ability to develop relationshipsHas a high standard of personal accountabilityHas the drive to achieve goals and targetsStrong interpersonal and communication skillsWillingness to work evenings and weekends when needed

📌 Administrative Assistant- Online Department (Edmonton)
🏢 Paris Jewellers
📍 Edmonton