Vintage Hotels & Niagara’s Finest Hotels is currently seeking a Houseperson to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team.

Job Title: Houseperson

***Please note: By applying to this posting, you are applying for opportunities that may be available at any Vintage Hotels or Niagara's Finest Hotels property. ***

This posting is for an existing vacancy within Lais Hotel Properties Limited.

Position Summary: Responsible for assisting with laundry and maintaining public areas in a manner consistent with a superior quality hotel.

Duties and Responsibilities:
Primary Responsibilities:

Providing personalized and exceptional guest service at every given opportunity

Ensure all laundry bags go from room areas to laundry room

Maintain the public areas of cleaning floors vacuuming and polishing banisters if needed

Restocking all supplies

Carries or transports laundry bags from room areas to the laundry room

Cleans public areas consisting of sweeping, vacuuming, washing and polishing wherever required, the floors, banisters, walls and other areas as needed

Answers questions and responds to Guest concerns within his/her knowledge as requested

Cleans windows in hallways or anywhere requested

Cleans washrooms and meeting rooms

Empties garbage from Room Attendant carts and offices daily (Niagara properties only)

Stocks all housekeeping areas with supplies

Picks up and stores weekly orders of goods from receiving

Having a thorough knowledge of Lais Hotel Properties’ products and services

Suggesting additional products and services meeting our Guests’ specific preferences

Assessing Guests’ individual needs to meet standards for additional products and services





Actively seeking ways to meet Guests’ product or service needs

Must be available for 8am - 4pm shifts.

Secondary Responsibilities:

Help other departments when requested

Turn in any found articles to the Housekeeping Supervisor on duty

All other duties as assigned

Technical/Managerial/Administrative Requirements:

One year guest service experience

Professional Requirements:

Grade 12 education (not mandatory but an asset)

Previous up-selling and/or sales experience is considered an asset

WHMIS training is considered an asset

Personal Attributes:

Good interpersonal skills

Good personal hygiene

Outgoing and self-confident

Confidence in selling and up-selling products and services

Positive sales-oriented personality

Desire to meet goals

Ethical and honest

Physical Demands:

Must be able to lift 20-50 lbs

Must be able push/pull linen carts

Walking and standing over extended periods of time

Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.

We are an equal prospect employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

#J-18808-Ljbffr

📌 HOUSEPERSON (Ontario)
🏢 Lais Hotel Properties L
📍 Ontario