Job Title: Software Developer - CRM – Senior (Dynamics)

Location: Toronto

Work Model: Onsite

Duration: 5 months

Extension: 1 Time

Must Haves

- 8+ years of experience with hands-on and leading Dynamics CRM projects.
- Experience Customization of Dynamic CRM, Entities, Forms, View, Reports, Ribbon, Menus, and Dashboard.
- Build and Custom Dynamic CRM Workflows, Plug-ins and Complex Microsoft Power Automates flows.
- Customize Dynamics using C#, JavaScript, and HTML
- Expert in customization of Power App, Power Pages
- Ability to utilize CRM APIs to integration with Enterprise systems

Description / Responsibilities / Skills

Responsibilities

- Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
- Resolves and troubleshoots technical problems which arise during the use and operation of software packages

General Skills

- Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
- Experience in design, code, test, debug and document applications
- Experience in application design, latest design patters, deployment and troubleshooting
- Experience with relational and hierarchical database technologies
- Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
- A team player with a track record for meeting deadlines CRM Software

Development Skills

- Experience with middleware and gateways
- Experience reviewing, analyzing,



and modifying product installation scripts including encoding, testing, debugging
- Ability to provide post-implementation support and resolve any post-implementation technical issues
- Experience conducting design walkthrough sessions with project team
- Knowledge and understanding of the OPS Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
- Ability to provide user and system documentation as required

Deliverables

- Strong communication skills to prepare documentation, including but not limited to: solution documentation, user manuals, reports, reviews, assessments

Experience & Skill Set Requirements

Experience (30%)

- Expert knowledge working with Dynamic CRM SDK, Dynamic CRM Web API, Organization Services, OData Standard, Fetch XML and XRM Toolbox.
- Experience building custom portals using ASP.NET, .NET Core, Angular-JS, TypeScript, Azure App Services, Web Jobs, Azure Functions, Logic Apps and integrate with Dynamic CRM Online.
- Building complex MS Power Bi Reports on Dynamic CRM online for on-demand and schedule reporting.
- Expert knowledge of Cloud Security Principles related to Dynamic CRM such as Azure AD B2C Authentication, Okta Authentication, CRM Business Units, Teams and Roles management.





Technical Skills (40%)

- Experience with Agile methodologies
- Experience with Dynamics 365 and Azure solution design
- Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
- Experience with marketing automation tools and customer journey analytics.
- Working knowledge of both low code development and custom development on Dynamics 365
- Working knowledge with Dataverse design and development
- Working knowledge of development in Azure technologies
- Working knowledge of .NET, C#, JavaScript
- Working knowledge of DevOps, task boards, pipelines, etc.

Reporting and Integration (20%)

- Working knowledge of creating CRM Dynamics Reports and MS Power Bi Reports and CRM Word Template Creation Knowledge
- Proven experience as a CRM Developer, with a robust focus on reporting and analytics.
- Solid understanding of SQL, data visualization tools and CRM APIs.
- Experience with ETL processes and data integration.
- Strong analytical and problem-solving skills.

Communication Skills (10%)

- Excellent communication and stakeholder management abilities.
- Strong communication skills to prepare documentation, including but not limited to: solution documentation,
- user manuals, reports, reviews, assessments
- Ability to present ideas and suggestions clearly and effectively and in a user-friendly manner; maintain a high level of customer service to both internal and external clients
- Ability to communicate designs and development in clear and understandable manner

📌 Software Developer - CRM - Senior (Dynamics) (Toronto)
🏢 CareerBeacon
📍 Toronto