Join W.W. Grainger as a Bilingual Field Operations Associate, bridging customer needs in a hybrid role. Utilize your organizational skills and bilingualism in a rapid-paced environment.

In this dual KeepStock and Branch role, you will serve key customers both in the Grainger Canada branch and onsite. We seek an energetic individual who can foster customer loyalty and excel in sales opportunities through effective communication. You will demonstrate a commitment to Grainger's principles while managing customer expectations and experiences.

Key Responsibilities:
• Oversee the complete customer experience from selection to order entry
• Promote Grainger products and ensure customer satisfaction




• Service specific customer needs and maintain inventory levels
• Collaborate with customers on vending and product updates
• Document standard procedures for continuity of service

Requirements:
• High school diploma required
• 1-3 years in retail or customer service
• Valid driver’s license in province of residence
• Bilingual in English and French essential
• Strong communication skills required

Effectively blend customer service, sales acumen, and bilingual communication to enhance Grainger’s field operations.
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📌 Bilingual Field Operations Associate at Grainger (Quebec City)
🏢 Grainger Canada
📍 Quebec City